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A model of citizens’ digital participation in the Smart Environment

Author:

Ella M. Lebezova, Donetsk Academy of Management and Public Administration at the Head of Donetstk People’s Republic, Donetsk, Donetsk People’s Republic

Lyudmila A. Ovcharenko, Donetsk Academy of Management and Public Administration at the Head of Donetsk People’s Republic, Donetsk, Donetsk People’s Republic

Abstract:

The trend towards an increasing role of citizens in public governance suggests that the interaction between population and the state should be refined. The paper aims to build a conceptual model of the functioning of digital participation channels in the Smart Environment. Methodologically, the study rests on the systems theory and the concept of smart governance; applies methods of systematic field coverage and structuring as well as the graphical method. To create the said model, describe its structural elements and their conceptual limitations in the smart environment the paper used the principles of domain model. The literature review exposes a growing interest to the subject under study, and proves that the tools and channels of e-Participation require improvement to ensure the quality development of digital democracy and public governance. As a result of the study, the authors construct a conceptual model as a tool for researching and optimising the channels and technologies of digital participation. Using this tool in the projects to develop information platforms for digital interaction of society and government authorities will allow perfecting their design and increasing quantity and quality of the digital participation.

Keywords: Smart Governance; digitalisation; e-Government; e-Participation; digital participation.

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For citation: Lebezova E. M., Ovcharenko L. A. (2022). A model of citizens’ digital participation in the Smart Environment. Journal of New Economy, vol. 23, no. 3, pp. 62–85. DOI: 10.29141/2658-5081-2022-23-3-4. EDN: BLERCX.