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Readiness of Pedagogical Workers in Educational Institutions to Conclude Effective Contracts

Author: Lyudmila F. Shaibakova, Dr. Sc. (Ec.), Prof. of Public Administration & Economics Dept; Natalya G. Alekseeva, Cand. Sc. (Ec.), Associate-Prof. of Educational Systems’ Development; Larisa B. Telminova, Head of QMS and Certification of Graduates Dept; Andrey A. Telminov, lead specialist of Secondary Vocational Education Dept.

Abstract: The paper presents the results of a study on the readiness of pedagogical workers to the conclusion of effective contract which is an innovation for both educational organizations that are implementing a quality management system meeting the requirements of ISO 9000 and those that are not introducing this system. The authors demonstrate the possibilities of the quality management system in terms of using intellectual and creative potential of employees in educational institutions, what is an essential requirement of the effective contract.

Key words: efficiency; quality of service; effective contract; innovation; quality management system.